Effective Date: 01 January 2025
These Shipping and Delivery Terms and Conditions govern the shipping and delivery services provided by Induben Khakhrawala. By placing an order with us, you agree to the following terms.
1. Shipping Policy
Shipping Regions: We currently ship within India. If we do not ship to your region, please contact us at info@indubenkhakhrawala.in or +91-9898985560 to inquire about possible arrangements.
Shipping Costs: Shipping costs are calculated at checkout based on your delivery location and order size. Free shipping may be offered for certain orders or promotions.
Order Processing Time: Orders are processed within 5 to 7 business days, excluding weekends and holidays. Once your order is confirmed, you will receive an email notification with tracking details once your package is dispatched.
Estimated Delivery Time: Delivery times may vary depending on your location. Typically, domestic orders will arrive within 5 to 7 days. Please note that delays caused by the courier or customs are beyond our control.
Shipping Method: We reserve the right to change carriers or methods if necessary to ensure better delivery service.
2. Delivery Policy
Address Accuracy: Please ensure your shipping address is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
Delivery Confirmation: A tracking number will be provided once your order is dispatched. It is your responsibility to track the shipment and ensure someone is available at the delivery address to receive it.
Failed Deliveries: If a delivery attempt is unsuccessful, please contact us for further assistance. Additional charges may apply for re-delivery or return shipping.
3. Shipping Damages
Damage During Transit: If your order arrives damaged, we are not responsible for any such damage.
4. Returns and Exchanges
We strive to ensure that our products meet your expectations. However, if you are not satisfied with your order, please review our Return and Exchange Policy.
info@indubenkhakhrawala.in
5. International Orders
For international orders, please contact us directly through the provided contact details rather than other mediums.
Customs and Import Duties: For international orders, you may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
6. Contact Us
If you have any questions or concerns about our shipping and delivery terms, please feel free to contact us at:
Email: info@indubenkhakhrawala.in
Phone: +91-9898985560